The US society has long recognized the justice and power in allowing guide dogs in most public spaces. Today, a blind person’s guide dog can enter restaurants, movie theaters, airplanes, workplaces, child care facilities, and many other places that “normal” dogs cannot. Few have a problem with this, in part due to the excellent training that the guide dogs receive. (Ironically, this excellent training that allows most people to accept these animals is not the training that gives the dog special skills to guide a blind person, but rather the fact that the dog is simply well behaved and won’t be a problem in public. More on this later).
Of course not everyone always supports the right of a blind person to take their trained service animal into a public accommodation, but that isn’t surprising – people fight for the “right” to discriminate against many other people, too, even when most people support the rights of the minority class. But, today, most people seem to understand and accept the role of a guide dog, despite the vocal few who don’t.
Over the years the category of “acceptable” animals in public places has grown to include other service animals. For instance, an animal that pulls a wheelchair or retrieves dropped items gets the same access rights that a guide dog previously received.
But, like the rest of the disability community, the service animal subculture still has deep seated prejudice.
Too many service animal activists have focused on physical and sensory disabilities, intentionally distancing themselves from animals that provide help to people with less evident disabilities, particularly those disabilities that are “in your head”.
Out of this movement, there have come a variety of technical definitions for animals, like “therapy animal”, “service animal”, “emotional support animal”, “psychological support animal”, etc. Now you won’t find consistent definitions for all of these categories, but “service animal” is the top dog in this list. It’s the only category that allows the animal nearly unrestricted access. The others are, at some level, considered “pets”, at least to some people. The federal government has contributed to this, with a definition of service animal that includes, “Service animal means any guide dog, signal dog or other animal individually trained to do work or perform tasks for the benefit of an individual with a disability…”
At first, this sounds fine – and it goes back to a current thread among my blog posts: we as society don’t want people abusing the system, so it makes sense that we would create a definition of “acceptable” service animals. Someone who brings unacceptable animals into the public space, after all, could do harm to everyone who needs a service animal – or so the thinking goes.
The problem is that “allowing someone to leave their house” or “providing the support needed to avoid a meltdown” – very common things provided by animals to people with hidden disabilities – are not considered doing work or performing tasks, by the federal definition. The dog (or other animal, but I’m using “dog” for simplification here) may not need to do anything to give someone the confidence to go into the world – just simply be with the person.
Of course when you ask someone “Why is a guide dog okay, but not a support dog?” you get some strange answers. By far the most common one is the same ones that people with guide dogs faced decades ago – “What about people who are allergic to dogs?” or “There are sanitation concerns” or “We need to be a safe environment, and dogs bite.” I don’t generally question people further at that point, because I don’t particularly want them realizing that these reasons, if they were legitimate reasons to put a barrier up for disabled people, would equally apply to the service dogs that they already consider acceptable. But the arguments – and answers – remain the same. They’ve also been dealt with by organizations that use animals in other settings (animals that are not considered service animals), such as hospital visitation programs (do you not think a hospital is concerned about sanitation, allergies, or safety?). There are solutions to these problems (although they rarely are one-size-fits-all type of solutions).
I work for a company that encourages you to bring your pet dog to work. At any time, we probably have between 5 and 10 dogs in our small office building. Sometimes they are sitting in beds, sometimes they are leased, sometimes they are just walking around exploring on their own. These are not specially trained animals, but rather simply pets. Of course there is an expectation when you bring your pets to work: they must be well behaved, well socialized (to both dogs and people), non-agressive and non-territorial. I don’t think we’ve ever told people that they should be clean and not taken out while sick, but hopefully that goes without saying. So I know that even pets can integrate into places that normally disallow animals.
The key to the animal integrating well into a public space is not whether or not the animal knows how to respond to a curb cut for a blind person. Instead it is whether or not the animal is a risk to people and animals around it. This is really the key, and this is really what needs to be legislated. I don’t care if the dog is specially trained or not, nor do I care if it can perform a special skill, if it is attacking a child! The skill is irrelevant, as should be a narrow definition of acceptable uses for a service animal.
The definition needs to change. An animal should be eligible to be considered a service animal if the animal enables a disabled person to be part of society. It really is not more complex than that. That said, it is appropriate to impose an additional requirement: that the dog be well-behaved.
I think we could go a long way to both answering the fears of the people who think that allowing “support animals” would cause everyone to bring the family pet to the restaurant by simply requiring people using service animals to have sought independent confirmation that their animal is safe in public places. It would also answer legitimate concerns about whether or not it is safe to allow service animals in public. I realize that there is no fool-proof test, but at the same time there currently is no requirement on independent confirmation of safety, so while we wouldn’t be 100% certain of safety, we would be a lot more certain than under the current system (which focuses on what jobs the animals do rather than the safety of the animal). As an example of the starting point for this, I will suggest the AKC’s Canine Good Citizen Program. I suspect more involved tests may be appropriate before granting an animal access to public spaces that normally prohibit animals, but this is the type of thing that is actually important when talking about bringing animals into the public space. Whether the dog comforts a person enough to let them enter a new building or whether the dog is the person’s “eyes” is irrelevant.
Maybe one day we’ll see these changes. In the meantime, we can influence those around us to accept more diversity than the minimum required under federal law. The ADA and similar laws were never intended as examples of perfection, but rather simply as starting points.